Not Just Neon
FAQ

Answers about custom signs, pricing, delivery, and support

Use this page to find clear answers about custom signs, ordering, design options, lead times, delivery, and what to expect before you enquire.

Frequently asked questionsTypical 2–3 Week Lead TimeBasic 1-year warranty

Ordering & pricing

Questions about quotes, budgets, and how bespoke sign pricing works.

Design & build

Questions about sign types, materials, finishes, and what can be customised.

Delivery & support

Questions about lead times, UK delivery, installation guidance, and support.

Custom sign guidance and support

Built to answer the common questions first

If you still are not sure which sign type fits best, the contact form is the quickest way to get guidance.

FAQ Categories

Jump straight to the type of answer you need

These are the three main areas people usually want clarified before ordering a custom sign.

Ordering & Pricing

Most common questions

Ordering & Pricing

Start here if you want to understand how custom sign pricing works, what affects cost, and what happens when you enquire.

Jump to pricing questions
Design & Build

Choosing the right sign

Design & Build

Find answers about artwork, customisation, materials, finishes, and how we help shape the right sign for the job.

Jump to design questions
Delivery & Installation

Practical details

Delivery & Installation

See the current lead time, how delivery works, and what to expect when your finished sign arrives.

Jump to delivery questions

Ordering & Pricing

Ordering and pricing FAQs

Custom sign pricing depends on the sign type, size, materials, finish, illumination, and mounting. Smaller simpler signs may start in the low hundreds, while larger or more detailed builds are quoted to spec.

Design & Build

Design, customisation, and build FAQs

That depends on the setting, the style you want, whether the sign should be illuminated, and how prominent it needs to feel. If you are unsure, compare the main sign pages or contact us directly.

Delivery & Installation

Delivery, installation, and support FAQs

Typical production is around 2–3 weeks once the design and build details are approved, though exact lead time depends on the sign type and final specification.

Still Need Help?

Tell us what you are trying to work out and we’ll point you in the right direction

Whether you need help choosing the right sign type, understanding pricing, or checking whether an idea is workable, send us the details and we’ll help with the best next step.

Not Just Neon workshop and support

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